HOT TIP For The Week To Improve Your Business
How has business been for you? Are you following up after each closing to get feedback and make sure you did a great job and if not, that you can learn and do better next time? You should be!
I am taking some real estate coaching and one thing that I've heard before, but never started doing was post closing surveys. Literally took me 10 minutes to create one for free on www.SurveyMonkey.com and then send it out to all
of my recently closed sellers. It's 10 questions that could make you do a much better job in the future, provide you with testimonials for your website and give you more ammo to bring on your listing appointments. If you do a great job, what better way to get proof of that than in black and white writing that you can use on your marketing materials?
If any of you are currently doing post closing surveys, what site are you using for them and how do you like it? What kind of questions do you put on your survey? Here's a sample of mine:
Would you feel comfortable referring me to a friend or family member?
What would you rate our services? (1-10 or give multiple choice answers like poor, good, excellent)
Could you please provide me with a short testimonial that we could put on our website?
Try it out and see how it works for you. Once it's setup the first time, it will be much easier to send out to future closed clients. Good luck!
Kathleen Cooper Best Option *** RE/MAX Professional Associates *** LICENSED IN MA!
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